Shipping Policy

Thank you for shopping with Stoneva! We’re committed to delivering your survival gear as quickly and securely as possible — no matter where you are in the world.

Where We Ship From

All orders are shipped from our warehouse in Hong Kong. We proudly serve customers worldwide and work with trusted global carriers to ensure reliable delivery.

Shipping Times

We aim to process and ship all orders within 1–3 business days. Delivery typically takes between:

2–4 weeks (10–28 business days), depending on your location and local customs processing.

Please Note: These are estimated delivery windows. Delays may occur due to customs, weather, or local postal disruptions, especially during peak seasons.

Shipping Costs

Shipping is calculated at checkout based on your destination and order size. We regularly offer free shipping promotions, so keep an eye out!

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your delivery status in real-time.

Customs & Duties

Customers are responsible for any customs fees, import duties, or taxes that may apply in their country. Please consult your local customs authority for more details.

Delays or Issues?

If your order hasn’t arrived within 4 weeks, or if you have any concerns, don’t hesitate to reach out. We’re here to help.

info@stonevasupply.com
Our support team will respond within 24–48 hours.

Thank You for Choosing Stoneva

Your trust means everything to us. Whether you're preparing for the wild or the unexpected, we’re honored to be your go-to source for survival gear.

Stoneva – Prepare. Adapt. Survive.